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Student Living
When you book a room, Ocean Bottle take 1,000 plastic bottles out of the sea.
mys
A place to belong
mys is a Scandinavian word that means “cosiness and wellbeing” – it’s all about a space where you can relax and be yourself. It’s a big part of life here, and something we absolutely encourage everyone to explore.
What’s next?
It’s just three easy steps to get your room booked!
Let’s get to know you
We just need a few quick details to get started:
• Your contact info, date of birth & photo ID
• Your university, course name & year of study
• Guarantor info (if needed): their contact details, date of birth & photo ID
It’s quick, and it helps us set everything up just right for you
Secure your spot
Secure your room by completing the following steps:
• Paying your advance rent
• Signing your licence agreement
• If you’ve got a guarantor, they’ll need to sign their form too
Time to get excited!
You’re all set — now the countdown begins.
• Get started on packing your bags
• Check out our moving-in guides
• Find out more about your new place on our property pages
How to get involved
1
Find your space
Find your space
Whether it’s a social event, an energetic workout or just a quiet corner to study, mys has a space where you can feel at home.
2
Find your comfort
Find your comfort
Our site teams are here to help…24/7. With a wealth of knowledge of the building and the local area, our teams will support you with help and assistance throughout your student journey.
3
Find your people
Find your people
Socialise and get to know your neighbours. We look to organise regular social events for all sorts of occasions throughout the year.
4
Find your purpose
Find your purpose
Make long term connections and lasting relationships with like-minded individuals and plan how you might take over the world one day.
Student FAQs
View all FAQs-
If you’re a current resident, the quickest and easiest way to resolve an issue is to speak to a member of the site team at reception. Many concerns can be resolved there and then, and our team will always do their best to help.
If your issue can’t be resolved immediately, or you’d prefer to raise it formally, you can submit a complaint by email to the General Manager. Your complaint will be reviewed and investigated in line with our complaints process.
If you’re no longer living with us, or you’re a member of the public wishing to raise a concern, you can contact us using the details here. We’ll take the information you provide and ensure it’s passed to the appropriate team.
We take all our complaints seriously and handle them with care, transparency, and respect. Click here to review the Complaints Policy.
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There is a laundry room with washing and drying machines (operated by Circuit Laundry). Laundry rooms are open 24 hours; all you need to remember is your detergent, as we don’t provide this.
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You can connect up to 6 devices to your ASK4 WiFi account.
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Please contact our service provider, ASK4. They have support staff who will be able to help sort out any issues you’re having as quickly as possible.
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You’re welcome to ask to be placed in a room near your friends or within the same flat, and we’ll do our best to make it happen, depending on availability. If you prefer to live in a single-sex flat for cultural or religious reasons, you can also request this, and we will accommodate it where possible.
